Refund policy
We do not accept returns, and we do not offer refunds. Fragrance is a personal care product and an opened bottle cannot be resold.
Exchanges for defects and wrong items
If your order arrives with a manufacturing or shipping defect (damaged, leaking or faulty), or you receive the wrong item, we will exchange it at no cost to you.
How to request an exchange
Tell us within 48 hours of delivery on WhatsApp at +91 63558 69747 or at admin@scentedelic.com. Please send photos of the outer parcel, the shipping label and the item, and an unboxing video. Once we confirm the issue, we will arrange the exchange and any pickup. Items sent back to us without an approved exchange will not be accepted.
Sale items and gift cards
Sale items are exchanged on the same terms if they arrive damaged, defective or wrong. Gift cards cannot be returned or exchanged.











